About us

Our family tradition is quality customer service.

Facilities Maintenance Network (FMN) Services is a family-owned and operated company that has been fulfilling the custodial and related cleaning service needs of local healthcare facilities and other companies for 35 years.

Our story began with one man’s vision to create a company that was inspired by his forefathers’ traditions and a desire to make his own path in the commercial cleaning industry.

In 1979, after working in partnership with his father and brothers for over twenty years, Richard A. DeLuca Sr. founded FMN Services, Inc. His son, Richard Jr., joined the family business in 1982. Working after school and during summers, Richard Jr. learned firsthand from his father how good, honest, hard work and collaboration, as well as a commitment to customer satisfaction, continued to provide opportunity for his family to grow their business and develop lasting relationships with customers.

After attending Merrimack College and Northeastern University, where he majored in Accounting, Economics and Business Management, Richard Jr. became president of the corporation in 1998. His certifications include Cleanroom cleaning, rug and upholstery cleaning and maintenance, contamination control, and employee relations. Richard Jr.’s primary strengths in customer service and employee relations have led to the hallmarks of FMN Services’ success: loyalty, trust, and commitment.

Richard Jr. leads his team with a philosophy of respect, fairness, and equality. This, along with Richard Sr.’s vision and determination, has been a model for all personnel at FMN Services to follow and will continue to inspire the company for years to come.

SUSTAINABILITY
In an effort to add value to our position in the marketplace and being mindful of our carbon footprint, F.M.N. Services, Inc. endeavor's to be a responsible corporate citizen. Wherever practicable, we will abide by, as well as supporting our customers efforts to engage in the following sustainability practices.

The selection and use of "green-certified cleaning products and consumable items.
To implement fair and equitable employment practices.
Compliance with all applicable environmental, health and safety (EHS) laws and regulations.
To minimize risk and commit to the prevention of work-related illness and injury, and to maintain a safe and healthy workplace in support of our employees' well being.
To reduce our environmental impact by conserving and/or reducing our use of water, energy and other natural resources.
The use of fuel-efficient vehicles in our transportation fleet.
Turn off all lights and power equipment in the areas that we service with our daily cleaning operations.
Systematic replacement of older cleaning equipment with newer, more energy-efficient models.
Monitor and track our progress on all sustainability initiatives.

Stephen Valcour, Executive Administrator

Steve has been a dedicated team member for over 30 years. His knowledge, organizational skills and industry experience have been instrumental in developing the company into an industry-leading, full-offering building services contractor. As the Executive Administrator, Steve is responsible for all day-to-day front office administrative duties, including human resources, billing and accounts receivable, all governmental reporting procedures, and inventory management and control. In addition, Steve also works closely with his colleagues on all RFPs, bid estimates and quoting. His industry experience encompasses all aspects of carpet and upholstery cleaning and restoration, tile floor maintenance, ESD systems and Cleanroom cleaning procedures. Steve’s educational background includes studies at Merrimack College and UMass Lowell.

Franklin A. Diaz, Director of Field Operations

Franklin started with the company as a Special Project lead person at the Lahey Clinic in Burlington, MA. In January 2004, he was promoted to Special Projects Manager, responsible for all floor and carpet care maintenance programs within the company and coordinating all resources necessary to complete the project schedules. In March 2007, Franklin was promoted to Account Manager for the Lahey Clinic, Burlington campus site. Working closely with the Lahey staff and facilities management, he was responsible for the day-to-day management, clinical and terminal cleaning training programs, and all quality control issues for our operations at the campus. In this role, Franklin demonstrated his dedication and leadership skills, receiving numerous customer commendations for his job performance and proactive management style. In April 2010, his role within the company was expanded to Director of Field Operations. Franklin is currently furthering his educational background in Business Administration and Accounting at Northern Essex Community College.

About us

Stephen Valcour, Executive Administrator

Franklin A. Diaz, Director of Field Operations

Our Mission

Company Profile

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